The coming Mobile Phone Wars!
Sounds ominous, right? Well, it should. Most tech shootouts do more harm than good to the consumer. Anybody remember Blu-ray vs. HD-DVD? Lasting for over two years, this Hi-Def DVD format face-off split the entertainment content community and left consumers standing on the sidelines scratching their heads. And Blu-ray's eventual victory earlier this year surely tasted of ashes. They were left with either angry customers who had spent hundreds on HD-DVD boxes and its respective media, or hopelessly confused customers who still didn't know that simply owning a Play Station 3 had put them in the winners' circle . What does that mean for the looming Mobile Phone slug-fest? More of the same consumer confusion. Perhaps I should explain. Recently, in a test market, smart-phone owners were asked about the capabilities of their phones and how they used them. It was determined that, although the smart-phone owners confidently claimed to use 100% of their phones' features...